How do I update my payment details?

1. Login to your profile at supporter.wilderness.org.au
2. From the ‘Quick navigation’ menu, choose ‘Update my payment details’
   
3. On the next page, click the word 'here' as directed to navigate to our online secure payments page.
   
4. Click the '+' button on your recurring gift
   
5. Click ‘Edit payment method’
6. Select payment method
   
7. For credit cards:
   1. To update the details of the existing card, choose ‘Update card’
   2. To change to a new card, choose ‘Pay with new credit card’ and click ‘Add new card’.
   3. In either case, this brings up a Blackbaud Payment Service screen.  Enter ‘Name on card’, ‘Card number’ and Expiration month and year.  Leave name and address fields blank.
      
   4. Click 'Continue'.  You will be returned to the 'Update My Payment Details' screen, but the changes will have been saved.
8. For direct debit, click 'Payment accounts':
1. To use a previously used account, select it and click 'Save'.
2. To change to a new account, choose ‘Pay with new direct debit account', then enter the required details and click 'Save'.  (For account type, choose 'Savings'.)
3. In either case, you will be returned to the 'Update My Payment Details' screen, but the changes will have been saved.

If you have any questions or concerns about this form, then please call us on 1800 030 641 or email us at [email protected] and we will call you.
Contact [email protected] for more information.